Quality
Build Now Pay Later - Ghana (BNPLG) strives to provide clients with architectural, engineering, project management and consultancy services which surpass all quality expectations. To ensure constant improvement, BNPLG established a Quality Management Framework for measuring and enhancing business performance.
To achieve quality goals, BNPLG are committed to:
• Setting measurable strategic, quality and business objectives with regular reviews
• Continually improve the quality of designs, engineering, project management and consultancy
• Complete Employer Satisfaction Surveys to attain employee feedback in order to enhance performance standards
• Monitor, manage, regulate and provide support to contractors and partners
• Establish quality training and development programs to all employees
• Analyse the efficiency and effectiveness of the organisation and systems, seeking and implementing improvements
• Management reviews of audit results, customer feedback and complaints
BNPLG aim to practice and promote the highest quality standards and integrate practices seamlessly across all projects.